Oversight of 7 employees including hiring, training, scheduling and payroll, staff meetings, and performance evaluations.Facilitated capital improvement projects from the original concept, bid process, execution and completion.Maintained expenses below budget and increased income through raising rents, raising occupancy over budgeted rate and increasing fees.Processing and executing legal documents with contracts and evictions.Maintained delinquency at less than 2% with 9 months at 0%.Increased to and maintained occupancy rate to 98% or higher.Established proper records in Excel to keep track of tenants, rent, state & local sales tax, and guest occupancy level.Answered guest phone calls and emails, provided timely solutions to guest complaints.Received average guest ratings of 4.5/5 and 4.8/5, for each respective property from guests on VRBO (Vacation Rentals by Owner).EDUCATIONīachelor’s in Integrative Studies Society Services, 2013Ĭalifornia State University Los Angeles, CA SKILLS Hiring, training and maintaining employee morale is an area I also have excellent skills in. I have excellent customer service skills and a great track record of maintaining resident tenure. To include but not limited to handling accounts receivables, payables, budgets, leasing, renewals, resident retention, hiring and maintaining a good working relationship with vendors and overseeing the appearance and upkeep of the property. I have 19 years of property management experience dealing with all aspects of the daily running of a property. PROPERTY MANAGER RESUME TEMPLATE (TEXT FORMAT) SUMMARY